Zeija Ltd ("Trofeja", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy applies to the personal information we collect through our website, www.hockaine.com ("Website"), and explains how we collect, use, and disclose personal information. By accessing or using our Website, you acknowledge that you have read this Privacy Policy and that you understand your rights in relation to your personal information and how we will collect, use, and disclose it.
1. Collection of Personal Information
We may collect personal information about you when you visit our Website or interact with us, including when you:
- Purchase our products or services
- Register for an account on our Website
- Sign up for our newsletter or other communications
- Contact us through our Website or social media platforms
- Submit product reviews, ratings, or comments
- Participate in surveys or promotions
The personal information we may collect includes:
- Contact information, such as your name, email address, postal address, and phone number
- Payment and transaction information
- Information about your preferences and interests
- Information about your use of our Website, including your IP address, device type, and browser type
- We may also collect personal information from third-party sources, such as payment processors or social media platforms, where you have provided consent to share information with us.
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- To provide and improve our products and services, including processing and fulfilling your orders, managing your account, and communicating with you about your purchases and account activity
- To send you marketing communications about our products and services, with your consent where required by law
- To personalize your experience on our Website and to improve our Website's content and functionality
- To comply with our legal and regulatory obligations, including preventing fraud and other prohibited or illegal activities
3. Disclosure of Personal Information
We may disclose personal information to third parties in the following circumstances:
- Service Providers: We may disclose personal information to third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These service providers are contractually obligated to protect personal information and may not use it for any other purpose.
- Legal and Regulatory: We may disclose personal information to law enforcement or government agencies, or to other third parties as required by law or as necessary to protect our rights or the rights of others.
- Business Transfers: We may disclose personal information as part of a business transaction, such as a merger or acquisition, or in the event of a bankruptcy or liquidation.
4. Cookies and Web Beacons
We use cookies and web beacons on our website to improve your browsing experience, analyze usage of our website, and to customize content and advertising. Cookies are small data files that are placed on your device when you visit our website. Web beacons are small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our website, services, applications, or in our emails, and typically work in conjunction with cookies to help operate our website and provide information to us about how users interact with our website and emails.
We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until they expire or you delete them) to provide you with a more personalized experience on our website. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
We also use third-party cookies from service providers such as Google Analytics and Facebook to collect and analyze information about your use of our website and to serve you with relevant advertisements based on your interests. You can opt-out of these services by using the respective opt-out mechanisms provided by these service providers.
Web beacons may be used in our emails to track whether the email was opened and whether links within the email were clicked. We use this information to analyze email effectiveness and to improve our communications with our customers.
5. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our website and indicate the date of the most recent update. Your continued use of our website, products, and services after any such changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@hockaine.com or at the following address:
Effective date: 24.05.2023